Description
Describe the problem
On the first run after a fresh installation, Arduino IDE downloads some files from the Internet:
- The
builtin:serial-discovery
pluggable discovery tool - The
builtin:mdns-discovery
pluggable discovery tool - The Library Manager index
- The primary Boards Manager package index
🐛 If the download of these files is not possible due to lack of Internet access, or some other problem (e.g., #2606), the startup hangs.
This is a change from Arduino IDE 1.x, which is in a fully functional state from the start with no hard dependency on an Internet connection (though obviously Library/Boards Manager can't be used).
To reproduce
- Select File > Quit from the Arduino IDE menus if it is running.
- Rename or delete (:warning: cautiously) the following folder to effectively simulate the environment of a first run:
- If you are using Windows:
(where
C:\Users\<username>\AppData\Local\Arduino15
<username>
is your Windows username) - If you are using Linux:
~/.arduino15
- If you are using macOS:
~/Library/Arduino15
- If you are using Windows:
- Disconnect your computer from the Internet.
- Start Arduino IDE.
🐛 Startup hangs at the startup animation.
🐛 The cause of the hang is not communicated to the user.
Expected behavior
Complete startup even when the essential resources could not be installed.
This is important because, once it has started up, Arduino IDE shows notifications that communicate the Internet access dependency to the user.
- Record whether the
arduino:avr
and "Arduino_BuiltIn" installations were successful, and if not then retry on subsequent startups.- Note: This must be done based on a dedicated record, and not on the presence/absence of these installations because users may have later removed unwanted installations after they were successfully installed automatically.
Arduino IDE version
Operating system
Windows
Operating system version
11
Additional context
The regression was introduced at a36524e
The logs include this:
2023-05-03T23:57:19.823Z root ERROR Uncaught Exception:
2023-05-03T23:57:19.823Z root ERROR Error: The index of the cores and libraries must be updated before initializing the core gRPC client.
The following problems were detected during the gRPC client initialization:
[platform-index] - code: 9, message: Loading index file: loading json index file C:\Users\per\AppData\Local\Arduino15\package_index.json: open C:\Users\per\AppData\Local\Arduino15\package_index.json: The system cannot find the file specified.
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:serial-discovery not found
[platform-index] - code: 9, message: Error loading hardware platform: discovery builtin:mdns-discovery not found
[library-index] - code: 9, message: Loading index file: reading library_index.json: open C:\Users\per\AppData\Local\Arduino15\library_index.json: The system cannot find the file specified.
at isIndexUpdateRequiredBeforeInit (C:\arduino-tools\193-097c92d\resources\app\node_modules\arduino-ide-extension\lib\node\core-client-provider.js:388:11)
at CoreClientProvider.evaluateErrorStatus (C:\arduino-tools\193-097c92d\resources\app\node_modules\arduino-ide-extension\lib\node\core-client-provider.js:200:16)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at async ClientReadableStreamImpl.<anonymous> (C:\arduino-tools\193-097c92d\resources\app\node_modules\arduino-ide-extension\lib\node\core-client-provider.js:184:31)
Related
- Communicate first run Internet access requirement to user #784
- Communicate Internet access requirement of FW update/certificate upload to user #786
Additional reports:
- Arduino-IDE will not get past pulsating loading screen on macOS Sonoma 14.1.1 (Apple Silicon) #2306
- First run hangs if IDE can't access Internet, compilation hangs if IDE is in "Offline" state, allow disabling telemetry #2471
- IDE hangs on startup due to missing library_index.json #2606
- https://forum.arduino.cc/t/arduino-2-0-will-not-start-past-the-loading-screen/1049023/1
- https://forum.arduino.cc/t/arduino-2-0-will-not-start-past-the-loading-screen/1049023/31
- https://forum.arduino.cc/t/arduino-2-0-will-not-start-past-the-loading-screen/1049023/56
- https://forum.arduino.cc/t/arduino-2-0-will-not-start-past-the-loading-screen/1049023/101
- https://forum.arduino.cc/t/arduino-ide-wont-start-on-the-windows-10/1052335
- https://forum.arduino.cc/t/arduino-ide-doesnt-get-any-further-than-splash-screen/1084721
- https://forum.arduino.cc/t/arduino-is-not-starting-hangs-on-launch-up-animation/1093871
- https://forum.arduino.cc/t/arduino-ide-2-04-not-starting-up-stuck-on-logo/1102153
- https://forum.arduino.cc/t/stuck-on-loading-screen-on-arduino-2-0-4/1101395
- https://forum.arduino.cc/t/arduino-2-0-4-not-starting/1097641
- https://forum.arduino.cc/t/macos-m1-arduino-ide-2-0-3-is-not-working-anymore/1078952/11
- https://forum.arduino.cc/t/arduino-ide-2-1-1-not-running-after-installation-in-windows-10/1158693
- https://forum.arduino.cc/t/ide-wont-start-after-installation-on-computer-without-internet-connection/1168203/1
- https://forum.arduino.cc/t/ide-wont-start-after-installation-on-computer-without-internet-connection/1168203/9
- https://forum.arduino.cc/t/ide-wont-start-after-installation-on-computer-without-internet-connection/1168203/10
- https://forum.arduino.cc/t/arduino-2-0-3-stuck-on-loading-screen/1083198/1
- https://forum.arduino.cc/t/arduino-2-0-3-stuck-on-loading-screen/1083198/11
- https://forum.arduino.cc/t/arduino-2-0-3-stuck-on-loading-screen/1083198/15
- https://forum.arduino.cc/t/arduino-2-0-3-stuck-on-loading-screen/1083198/21
- https://forum.arduino.cc/t/ide-hangs-on-startup-error-loading-hardware-platform-discovery-builtin-serial-discovery-not-found/1188386
- https://forum.arduino.cc/t/ide-2-2-1-stuck/1165487
- https://forum.arduino.cc/t/arduino-2-1-1-0-stuck-at-start-up/1163600
- https://forum.arduino.cc/t/ide-dosnt-work/1198917
- https://forum.arduino.cc/t/ide-hangs-on-startup-discovery-builtin-serial-discovery-not-found/1188347
- https://forum.arduino.cc/t/ide-2-2-1-wont-load/1170617/1
- https://forum.arduino.cc/t/stuck-on-loading-screen-for-arduino-ide-2-1-0/1156448
- https://forum.arduino.cc/t/ide-hangs-on-startup-error-loading-hardware-platform-discovery-builtin-serial-discovery-not-found/1188383
- https://forum.arduino.cc/t/ide-hangs-on-startup-error-loading-hardware-platform-discovery-builtin-serial-discovery-not-found/1188371
- https://forum.arduino.cc/t/arduino-ide-2-04-not-starting-up-stuck-on-logo/1102153
- https://forum.arduino.cc/t/arduino-is-not-starting-hangs-on-launch-up-animation/1093871
- https://forum.arduino.cc/t/ide-hangs-on-startup-error-loading-hardware-platform-discovery-builtin-serial-discovery-not-found/1188362
- https://forum.arduino.cc/t/ide-hangs-on-startup-dial-tcp-lookup-downloads-arduino-cc-no-such-host/1261340
- https://forum.arduino.cc/t/arduino-ide-su-laptop/1305303
- https://forum.arduino.cc/t/ide-hangs-on-startup-dial-tcp-lookup-downloads-arduino-cc-no-such-host/1309661
- https://forum.arduino.cc/t/arduino-ide-cant-open/1325884
- https://forum.arduino.cc/t/feeback-on-latest-2-x-ide-w-win11/1333594
- https://forum.arduino.cc/t/ide-hangs-on-startup-appdata-local-arduino15-library-index-json-the-system-cannot-find-the-file-specified/1355546
Issue checklist
- I searched for previous reports in the issue tracker
- I verified the problem still occurs when using the latest nightly build
- My report contains all necessary details