Description
Description
Game developers who had a game for sale before the stores were deprecated are unable to use the Developer Portal for accounting purposes, and no proof of sales have ever been sent from Discord.
The self-serve Analytics section of the Developer Portal (via discord.com/developers/applications/) does not work, making it impossible to get any sort of proof of sales for accounting purposes. The last payment was received last quarter, making the issue still relevant to accounting.
Each section of the analytics returns the same "Error loading analytics data" error (tested on Firefox, Chrome, and Opera, across various date ranges, using a VPN and not using one.)
Steps to Reproduce
- Be a developer who had a game for sale on Discord before the stores were deprecated
- Sell enough games to be eligible for payouts
- Receive payouts to selected payment method
- Open http://discord.com/developers/applications/
- "Error loading analytics data."
- Accounting yells at you for not having proof of sales to back up the received payments
Expected Behavior
a) Data is available through self-serve Analytics
or
b) Official proof of sales receipts are sent to developers who have received payouts.
Current Behavior
No Analytics data is available, and no proof of sales have ever been sent along with payments.
Screenshots/Videos
Client and System Information
Various versions of various browsers tested.
Windows 10.