[Bug] SIGSEGV - Pure virtual function called!

[shanemccartney]

Description

We have caught the following issue with Firebase 11.9.0

In the Thread message in Google Play there is the message "Pure virtual function called!"

Reproducing the issue

This does not seem to affect all users so far it seems to affect lower end Android devices like the Lenovo TB310FU with Android 13 (SDK 33)

Firebase Unity SDK Version

11.9.0

Unity editor version

2021.3.33f1

Installation Method

.unitypackage

Problematic Firebase Component(s)

Database

Other Firebase Component(s) in use

Analytics, Authentication, Crashlytics, DynamicLinks, Remote Config, Storage

Additional SDKs you are using

No response

Targeted Platform(s)

Android

Unity editor platform

Mac

Scripting Runtime

IL2CPP

Release Distribution Type

Pre-built SDK from https://firebase.google.com/download/unity

Relevant Log Output

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 0, tid: 1881 >>> com.theapp <<<

backtrace:
  #00  pc 0x0000000000053324  /apex/com.android.runtime/lib64/bionic/libc.so (abort+180)
  #01  pc 0x000000000033b1cc  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/lib/arm64/libFirebaseCppApp-11_9_0.so (abort_message+236)
  #02  pc 0x0000000000337f3c  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/lib/arm64/libFirebaseCppApp-11_9_0.so (__cxa_pure_virtual+16)
  #03  pc 0x00000000002e6d7c  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/lib/arm64/libFirebaseCppApp-11_9_0.so (firebase::storage::internal::ControllerInternal::CppStorageListenerCallback(_JNIEnv*, _jclass*, long, long, _jobject*, unsigned char)+328)
  #04  pc 0x0000000000351e30  /apex/com.android.art/lib64/libart.so (art_quick_generic_jni_trampoline+144)
  #05  pc 0x00000000005b980c  /apex/com.android.art/lib64/libart.so (nterp_helper+3852)
  #06  pc 0x00000000000009fe  /data/user/0/com.theapp/cache/storage_resources_lib.jar (com.google.firebase.storage.internal.cpp.CppStorageListener.onProgress+46)
  #07  pc 0x00000000005ba674  /apex/com.android.art/lib64/libart.so (nterp_helper+7540)
  #08  pc 0x00000000002da364  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/oat/arm64/base.vdex (com.google.firebase.storage.j.a+8)
  #09  pc 0x00000000005ba674  /apex/com.android.art/lib64/libart.so (nterp_helper+7540)
  #10  pc 0x00000000002dcd28  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/oat/arm64/base.vdex (com.google.firebase.storage.TaskListenerImpl.g+4)
  #11  pc 0x00000000005b9854  /apex/com.android.art/lib64/libart.so (nterp_helper+3924)
  #12  pc 0x00000000002dcba8  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/oat/arm64/base.vdex (com.google.firebase.storage.TaskListenerImpl.b)
  #13  pc 0x00000000005b8934  /apex/com.android.art/lib64/libart.so (nterp_helper+52)
  #14  pc 0x00000000002dcaf0  /data/app/~~Xzi9mZ4hZj3vG7OLKnwmew==/com.theapp-fth9NRBb3RJsQYuigNJB5A==/oat/arm64/base.vdex (com.google.firebase.storage.x.run+12)
  #15  pc 0x0000000000ab5e1c  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.Handler.dispatchMessage+76)
  #16  pc 0x0000000000ab9ac8  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.Looper.loopOnce+1000)
  #17  pc 0x0000000000ab962c  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.os.Looper.loop+1132)
  #18  pc 0x0000000000864ec4  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (android.app.ActivityThread.main+2404)
  #19  pc 0x000000000033b680  /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
  #20  pc 0x000000000037cb18  /apex/com.android.art/lib64/libart.so (_jobject* art::InvokeMethod<(art::PointerSize)8>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+1556)
  #21  pc 0x000000000037c4f4  /apex/com.android.art/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*) (.__uniq.165753521025965369065708152063621506277)+32)
  #22  pc 0x00000000003846a8  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (art_jni_trampoline+120)
  #23  pc 0x0000000000dd32b8  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+136)
  #24  pc 0x0000000000ddef98  /data/misc/apexdata/com.android.art/dalvik-cache/arm64/boot.oat (com.android.internal.os.ZygoteInit.main+3672)
  #25  pc 0x000000000033b680  /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
  #26  pc 0x00000000004e2a90  /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+728)
  #27  pc 0x000000000057aa68  /apex/com.android.art/lib64/libart.so (art::JNI<true>::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+156)
  #28  pc 0x00000000000bdcd8  /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+120)
  #29  pc 0x00000000000c9c94  /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vector<android::String8> const&, bool)+948)
  #30  pc 0x0000000000002560  /system/bin/app_process64 (main+1280)
  #31  pc 0x000000000004b630  /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+96)

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[google-oss-bot]

I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.

[paulinon]

Hi @shanemccartney,

Could you share the code you're using that references Cloud Storage? If you're able to reproduce the issue, could you also provide a minimal, reproducible example of your implementation so that we can identify what's causing this to happen?

[shanemccartney]

@paulinon, are you sure it's related to Storage?

Our assumption (perhaps wrongly) was that the issue was related to Real-time Database. The stack trace mentions Storage. We didn't know much about Firebase's internal operations.

Since we didn't use Storage services much in the game/app, it will be much easier to provide you with source code to help identify this issue.

Is there a best way for us to provide you with this source code?