Admin got auto logged out when product reviews data is more than 28,000 at Marketing > All Reviews

[farhanramliwowshop]

Preconditions and environment

• Magento 2.4.4
• My composer.json is as follows

{
    "name": "magento/project-enterprise-edition",
    "description": "eCommerce Platform for Growth (Enterprise Edition)",
    "type": "project",
    "license": [
        "proprietary"
    ],
    "config": {
        "allow-plugins": {
            "dealerdirect/phpcodesniffer-composer-installer": true,
            "laminas/laminas-dependency-plugin": true,
            "magento/*": true
        },
        "preferred-install": "dist",
        "sort-packages": true
    },
    "version": "2.4.4-p4",
    "require": {
        "magento/composer-dependency-version-audit-plugin": "~0.1",
        "magento/composer-root-update-plugin": "~2.0",
        "magento/module-bundle-sample-data": "100.4.*",
        "magento/module-catalog-rule-sample-data": "100.4.*",
        "magento/module-catalog-sample-data": "100.4.*",
        "magento/module-cms-sample-data": "100.4.*",
        "magento/module-configurable-sample-data": "100.4.*",
        "magento/module-customer-balance-sample-data": "100.4.*",
        "magento/module-customer-sample-data": "100.4.*",
        "magento/module-downloadable-sample-data": "100.4.*",
        "magento/module-gift-card-sample-data": "100.4.*",
        "magento/module-gift-registry-sample-data": "100.4.*",
        "magento/module-grouped-product-sample-data": "100.4.*",
        "magento/module-msrp-sample-data": "100.4.*",
        "magento/module-multiple-wishlist-sample-data": "100.4.*",
        "magento/module-offline-shipping-sample-data": "100.4.*",
        "magento/module-product-links-sample-data": "100.4.*",
        "magento/module-review-sample-data": "100.4.*",
        "magento/module-sales-rule-sample-data": "100.4.*",
        "magento/module-sales-sample-data": "100.4.*",
        "magento/module-swatches-sample-data": "100.4.*",
        "magento/module-target-rule-sample-data": "100.4.*",
        "magento/module-tax-sample-data": "100.4.*",
        "magento/module-theme-sample-data": "100.4.*",
        "magento/module-widget-sample-data": "100.4.*",
        "magento/module-wishlist-sample-data": "100.4.*",
        "magento/product-enterprise-edition": "2.4.4-p2",
        "magento/sample-data-media": "100.4.*",
        "mageplaza/module-smtp": "^4.7"
    },
    "autoload": {
        "exclude-from-classmap": [
            "**/dev/**",
            "**/update/**",
            "**/Test/**"
        ],
        "files": [
            "app/etc/NonComposerComponentRegistration.php"
        ],
        "psr-0": {
            "": [
                "app/code/",
                "generated/code/"
            ]
        },
        "psr-4": {
            "Magento\\": "app/code/Magento/",
            "Magento\\Framework\\": "lib/internal/Magento/Framework/",
            "Magento\\Setup\\": "setup/src/Magento/Setup/"
        }
    },
    "require-dev": {
        "allure-framework/allure-phpunit": "~1.5.0",
        "dealerdirect/phpcodesniffer-composer-installer": "^0.7.0",
        "friendsofphp/php-cs-fixer": "~3.3.0",
        "lusitanian/oauth": "~0.8.10",
        "magento/magento-coding-standard": "*",
        "magento/magento2-functional-testing-framework": "^3.7",
        "pdepend/pdepend": "~2.10.0",
        "phpmd/phpmd": "^2.9.1",
        "phpstan/phpstan": "~1.2.0",
        "phpunit/phpunit": "~9.5.0",
        "sebastian/phpcpd": "^6.0.3",
        "squizlabs/php_codesniffer": "~3.6.0",
        "symfony/finder": "^5.2"
    },
    "conflict": {
        "gene/bluefoot": "*"
    },
    "autoload-dev": {
        "psr-4": {
            "Magento\\PhpStan\\": "dev/tests/static/framework/Magento/PhpStan/",
            "Magento\\Sniffs\\": "dev/tests/static/framework/Magento/Sniffs/",
            "Magento\\TestFramework\\Inspection\\": "dev/tests/static/framework/Magento/TestFramework/Inspection/",
            "Magento\\TestFramework\\Utility\\": "dev/tests/static/framework/Magento/TestFramework/Utility/",
            "Magento\\Tools\\": "dev/tools/Magento/Tools/",
            "Magento\\Tools\\Sanity\\": "dev/build/publication/sanity/Magento/Tools/Sanity/"
        }
    },
    "minimum-stability": "stable",
    "prefer-stable": true,
    "repositories": [
        {
            "type": "composer",
            "url": "https://repo.magento.com/"
        }
    ],
    "extra": {
        "magento-force": "override"
    }
}

• Insert up to 28,000 data of product review into a freshly installed magento, this issue occur on Magento2.4.4p2 and Magento2.4.4p4 not sure if other version also had same issue or not
• To insert the dummy data, create a script file named 'add_reviews.php' into root directory
• Insert content as below into the script file

use Magento\Framework\App\Bootstrap;
use Magento\Framework\App\Filesystem\DirectoryList;
use Magento\Framework\Filesystem\Io\File;
use Magento\Review\Model\ReviewFactory;
use Magento\Review\Model\RatingFactory;
use Magento\Framework\App\ResourceConnection;
use Magento\Catalog\Model\ProductFactory;

require __DIR__ . '/app/bootstrap.php';

$bootstrap = Bootstrap::create(BP, $_SERVER);
$objectManager = $bootstrap->getObjectManager();
$appState = $objectManager->get('Magento\Framework\App\State');
$appState->setAreaCode('frontend');

$reviewFactory = $objectManager->get(ReviewFactory::class);
$ratingFactory = $objectManager->get(RatingFactory::class);
$productFactory = $objectManager->get(ProductFactory::class);
$resource = $objectManager->get(ResourceConnection::class);

// Get a random product ID
$productIds = $productFactory->create()->getCollection()->getAllIds();
$productId = $productIds[array_rand($productIds)];

// Get a random customer ID
$customerIds = $objectManager->create('Magento\Customer\Model\Customer')->getCollection()->getAllIds();
$customerId = $customerIds[array_rand($customerIds)];

$randValue = rand(1, 99999999999999);

// Create a random review title and detail
$randomTitle = "Review Title " . $randValue;
$randomDetail = "Review Detail " . $randValue;
$randomNickname = "Farhan " . $randValue;

// Create a review
$review = $reviewFactory->create();
$review->setEntityPkValue($productId);
$review->setStatusId(\Magento\Review\Model\Review::STATUS_APPROVED);
$review->setTitle($randomTitle);
$review->setDetail($randomDetail);
$review->setEntityId(1); // 1 corresponds to the product entity type
$review->setStoreId(1); // Replace with your store ID
$review->setStores([1]); // Replace with your store IDs

// Assign random ratings
$ratings = [
    'quality' => rand(1, 5),
    'price' => rand(1, 5),
    'value' => rand(1, 5),
];
$review->setRatings($ratings);

$review->setCustomerId($customerId);
$review->setNickname($randomNickname);
$review->save();

echo "Review added successfully.\n";

• Run the script above through command line by entering this command in root directory php add_reviews.php
• To create up to 28000 data run this command for i in {1..28000}; do php add_reviews.php; done

Steps to reproduce

1. Make sure you already satisfy the precondition above to have added up to 28,000 or more product review data into your magento database
2. Login into magento admin panel as Administrator or any other admin user that has access to Marketing > All Reviews
3. Navigate to Marketing > All Reviews ( under User Content)
4. After reaching the All Review page, try to navigate anywhere or refresh the page
5. You will realize that you automatically got logged out

Expected result

Admin user should not get auto logged out and able to navigate anywhere as usual , able to edit the product review in the all review page

Actual result

Admin user get auto logged out, log is as follows

[2023-11-17T08:08:26.832487+00:00] report.WARNING: Session size of 2413109 exceeded allowed session max size of 256000. [] []

The issue from what seen is because of session overload and because of that magento auto logged out the admin user

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @farhanramliwowshop. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[qlhu]

It's reproducible in 2.4.5-p5. The root cause is getResultingIds() of https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/Review/Model/ResourceModel/Review/Product/Collection.php. It resets the query to pull all reviews from database and then utilize the results to build edit link.
My workaround is to create a patch to update it like below.

$data = $this->getConnection()
->fetchAll(
$idsSelect
->columns('rt.review_id')
);

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-November]

Hello @farhanramliwowshop,

Thank you for the report and collaboration!

We were able to verify this issue on 2.4-develop.
We used your script to add the reviews. In our case the admin page was getting logged out when refreshing the reviews page for 14,500 reviews, with the below error.

[2023-11-30T08:39:16.082220+00:00] main.WARNING: Session size of 276374 exceeded allowed session max size of 256000. [] []

Hence confirming the issue.

Thank you.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-10627 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.