Upgrading from 3.7.8 to 4.0.0

[DDavidson1]

I am trying to upgrade from 3.7.8 to 4.0.0 and encountering an error and have not been able to find a solution.

root@BLMOTQANETMAN01 netbox]# ./upgrade.sh
You are installing (or upgrading to) NetBox version 4.0.0
Using Python 3.11.9
Creating a new virtual environment at /data/netbox-4.0.0/venv...
Updating pip (pip install --upgrade pip)...
Requirement already satisfied: pip in ./venv/lib64/python3.11/site-packages (22.3.1)
Collecting pip
Downloading pip-25.0.1-py3-none-any.whl (1.8 MB)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 1.8/1.8 MB 39.3 MB/s eta 0:00:00
Installing collected packages: pip
Attempting uninstall: pip
Found existing installation: pip 22.3.1
Uninstalling pip-22.3.1:
Successfully uninstalled pip-22.3.1
Successfully installed pip-25.0.1
pip 25.0.1 from /data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip (python 3.11)
Installing Python system packages (pip install wheel)...
Collecting wheel
Downloading wheel-0.45.1-py3-none-any.whl.metadata (2.3 kB)
Downloading wheel-0.45.1-py3-none-any.whl (72 kB)
Installing collected packages: wheel
Successfully installed wheel-0.45.1
Installing core dependencies (pip install -r requirements.txt)...
Collecting Django==5.0.5 (from -r requirements.txt (line 1))
Downloading Django-5.0.5-py3-none-any.whl.metadata (4.2 kB)
Collecting Django==5.0.5 (from -r requirements.txt (line 1)) [207/291]
Downloading Django-5.0.5-py3-none-any.whl.metadata (4.2 kB)
Collecting django-cors-headers==4.3.1 (from -r requirements.txt (line 2))
Using cached django_cors_headers-4.3.1-py3-none-any.whl.metadata (16 kB)
Collecting django-debug-toolbar==4.3.0 (from -r requirements.txt (line 3))
Using cached django_debug_toolbar-4.3.0-py3-none-any.whl.metadata (4.0 kB)
Collecting django-filter==24.2 (from -r requirements.txt (line 4))
Using cached django_filter-24.2-py3-none-any.whl.metadata (5.1 kB)
Collecting django-htmx==1.17.3 (from -r requirements.txt (line 5))
Downloading django_htmx-1.17.3-py3-none-any.whl.metadata (2.7 kB)
Collecting django-graphiql-debug-toolbar==0.2.0 (from -r requirements.txt (line 6))
Using cached django_graphiql_debug_toolbar-0.2.0-py3-none-any.whl.metadata (3.5 kB)
Collecting django-mptt==0.16.0 (from -r requirements.txt (line 7))
Downloading django_mptt-0.16.0-py3-none-any.whl.metadata (5.2 kB)
Collecting django-pglocks==1.0.4 (from -r requirements.txt (line 8))
Using cached django_pglocks-1.0.4-py3-none-any.whl
Collecting django-prometheus==2.3.1 (from -r requirements.txt (line 9))
Using cached django_prometheus-2.3.1-py2.py3-none-any.whl.metadata (9.4 kB)
Collecting django-redis==5.4.0 (from -r requirements.txt (line 10))
Using cached django_redis-5.4.0-py3-none-any.whl.metadata (32 kB)
Collecting django-rich==1.8.0 (from -r requirements.txt (line 11))
Using cached django_rich-1.8.0-py3-none-any.whl.metadata (6.8 kB)
Collecting django-rq==2.10.2 (from -r requirements.txt (line 12))
Using cached django_rq-2.10.2-py2.py3-none-any.whl.metadata (18 kB)
Collecting django-taggit==5.0.1 (from -r requirements.txt (line 13))
Using cached django_taggit-5.0.1-py3-none-any.whl.metadata (3.4 kB)
Collecting django-tables2==2.7.0 (from -r requirements.txt (line 14))
Using cached django_tables2-2.7.0-py2.py3-none-any.whl.metadata (3.9 kB)
Collecting django-timezone-field==6.1.0 (from -r requirements.txt (line 15))
Using cached django_timezone_field-6.1.0-py3-none-any.whl.metadata (12 kB)
Collecting djangorestframework==3.15.1 (from -r requirements.txt (line 16))
Downloading djangorestframework-3.15.1-py3-none-any.whl.metadata (11 kB)
Collecting drf-spectacular==0.27.2 (from -r requirements.txt (line 17))
Using cached drf_spectacular-0.27.2-py3-none-any.whl.metadata (14 kB)
Collecting drf-spectacular-sidecar==2024.5.1 (from -r requirements.txt (line 18))
Using cached drf_spectacular_sidecar-2024.5.1-py3-none-any.whl.metadata (3.4 kB)
Collecting feedparser==6.0.11 (from -r requirements.txt (line 19))
Using cached feedparser-6.0.11-py3-none-any.whl.metadata (2.4 kB)
Collecting gunicorn==22.0.0 (from -r requirements.txt (line 20))
Using cached gunicorn-22.0.0-py3-none-any.whl.metadata (4.4 kB)
Collecting Jinja2==3.1.4 (from -r requirements.txt (line 21))
Using cached jinja2-3.1.4-py3-none-any.whl.metadata (2.6 kB)
Collecting Markdown==3.6 (from -r requirements.txt (line 22))
Using cached Markdown-3.6-py3-none-any.whl.metadata (7.0 kB)
Collecting mkdocs-material==9.5.21 (from -r requirements.txt (line 23))
Using cached mkdocs_material-9.5.21-py3-none-any.whl.metadata (17 kB)
Collecting mkdocstrings==0.25.1 (from mkdocstrings[python-legacy]==0.25.1->-r requirements.txt (line 24))
Using cached mkdocstrings-0.25.1-py3-none-any.whl.metadata (7.6 kB)
Collecting netaddr==1.2.1 (from -r requirements.txt (line 25))
Using cached netaddr-1.2.1-py3-none-any.whl.metadata (5.0 kB)
Collecting nh3==0.2.17 (from -r requirements.txt (line 26))
Downloading nh3-0.2.17-cp37-abi3-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (1.7 kB)
Collecting Pillow==10.3.0 (from -r requirements.txt (line 27))
Using cached pillow-10.3.0-cp311-cp311-manylinux_2_28_x86_64.whl.metadata (9.2 kB)
Collecting psycopg==3.1.18 (from psycopg[c,pool]==3.1.18->-r requirements.txt (line 28))
Using cached psycopg-3.1.18-py3-none-any.whl.metadata (4.2 kB)
Collecting PyYAML==6.0.1 (from -r requirements.txt (line 29))
Using cached PyYAML-6.0.1-cp311-cp311-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (2.1 kB)
Collecting requests==2.31.0 (from -r requirements.txt (line 30))
Using cached requests-2.31.0-py3-none-any.whl.metadata (4.6 kB)
Collecting social-auth-app-django==5.4.1 (from -r requirements.txt (line 31))
Using cached social_auth_app_django-5.4.1-py3-none-any.whl.metadata (3.2 kB)
Collecting social-auth-core==4.5.4 (from -r requirements.txt (line 32))
Using cached social_auth_core-4.5.4-py3-none-any.whl.metadata (4.1 kB)
Collecting strawberry-graphql==0.227.3 (from -r requirements.txt (line 33))
Downloading strawberry_graphql-0.227.3-py3-none-any.whl.metadata (7.8 kB)
Collecting strawberry-graphql-django==0.39.2 (from -r requirements.txt (line 34))
Downloading strawberry_graphql_django-0.39.2-py3-none-any.whl.metadata (5.0 kB)
Collecting svgwrite==1.4.3 (from -r requirements.txt (line 35))
Using cached svgwrite-1.4.3-py3-none-any.whl.metadata (8.8 kB)
Collecting tablib==3.6.1 (from -r requirements.txt (line 36))
Using cached svgwrite-1.4.3-py3-none-any.whl.metadata (8.8 kB) [138/291]
Collecting tablib==3.6.1 (from -r requirements.txt (line 36))
Using cached tablib-3.6.1-py3-none-any.whl.metadata (3.8 kB)
Collecting tzdata==2024.1 (from -r requirements.txt (line 37))
Using cached tzdata-2024.1-py2.py3-none-any.whl.metadata (1.4 kB)
Collecting asgiref<4,>=3.7.0 (from Django==5.0.5->-r requirements.txt (line 1))
Using cached asgiref-3.8.1-py3-none-any.whl.metadata (9.3 kB)
Collecting sqlparse>=0.3.1 (from Django==5.0.5->-r requirements.txt (line 1))
Downloading sqlparse-0.5.3-py3-none-any.whl.metadata (3.9 kB)
Collecting graphene-django>=2.0.0 (from django-graphiql-debug-toolbar==0.2.0->-r requirements.txt (line 6))
Downloading graphene_django-3.2.3-py2.py3-none-any.whl.metadata (8.2 kB)
Collecting django-js-asset (from django-mptt==0.16.0->-r requirements.txt (line 7))
Downloading django_js_asset-3.1.2-py3-none-any.whl.metadata (6.4 kB)
Collecting six>=1.0.0 (from django-pglocks==1.0.4->-r requirements.txt (line 8))
Downloading six-1.17.0-py2.py3-none-any.whl.metadata (1.7 kB)
Collecting prometheus-client>=0.7 (from django-prometheus==2.3.1->-r requirements.txt (line 9))
Downloading prometheus_client-0.21.1-py3-none-any.whl.metadata (1.8 kB)
Collecting redis!=4.0.0,!=4.0.1,>=3 (from django-redis==5.4.0->-r requirements.txt (line 10))
Downloading redis-5.2.1-py3-none-any.whl.metadata (9.1 kB)
Collecting rich>=10.0.0 (from django-rich==1.8.0->-r requirements.txt (line 11))
Downloading rich-14.0.0-py3-none-any.whl.metadata (18 kB)
Collecting rq>=1.14 (from django-rq==2.10.2->-r requirements.txt (line 12))
Downloading rq-2.3.2-py3-none-any.whl.metadata (6.9 kB)
Collecting uritemplate>=2.0.0 (from drf-spectacular==0.27.2->-r requirements.txt (line 17))
Using cached uritemplate-4.1.1-py2.py3-none-any.whl.metadata (2.9 kB)
Collecting jsonschema>=2.6.0 (from drf-spectacular==0.27.2->-r requirements.txt (line 17))
Using cached jsonschema-4.23.0-py3-none-any.whl.metadata (7.9 kB)
Collecting inflection>=0.3.1 (from drf-spectacular==0.27.2->-r requirements.txt (line 17))
Using cached inflection-0.5.1-py2.py3-none-any.whl.metadata (1.7 kB)
Collecting sgmllib3k (from feedparser==6.0.11->-r requirements.txt (line 19))
Using cached sgmllib3k-1.0.0-py3-none-any.whl
Collecting packaging (from gunicorn==22.0.0->-r requirements.txt (line 20))
Downloading packaging-24.2-py3-none-any.whl.metadata (3.2 kB)
Collecting MarkupSafe>=2.0 (from Jinja2==3.1.4->-r requirements.txt (line 21))
Downloading MarkupSafe-3.0.2-cp311-cp311-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (4.0 kB)
Collecting babel~=2.10 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading babel-2.17.0-py3-none-any.whl.metadata (2.0 kB)
Collecting colorama~=0.4 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Using cached colorama-0.4.6-py2.py3-none-any.whl.metadata (17 kB)
Collecting mkdocs-material-extensions~=1.3 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Using cached mkdocs_material_extensions-1.3.1-py3-none-any.whl.metadata (6.9 kB)
Collecting mkdocs~=1.6 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading mkdocs-1.6.1-py3-none-any.whl.metadata (6.0 kB)
Collecting paginate~=0.5 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading paginate-0.5.7-py2.py3-none-any.whl.metadata (11 kB)
Collecting pygments~=2.16 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading pygments-2.19.1-py3-none-any.whl.metadata (2.5 kB)
Collecting pymdown-extensions~=10.2 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading pymdown_extensions-10.14.3-py3-none-any.whl.metadata (3.0 kB)
Collecting regex>=2022.4 (from mkdocs-material==9.5.21->-r requirements.txt (line 23))
Downloading regex-2024.11.6-cp311-cp311-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (40 kB)
Collecting click>=7.0 (from mkdocstrings==0.25.1->mkdocstrings[python-legacy]==0.25.1->-r requirements.txt (line 24))
Downloading click-8.1.8-py3-none-any.whl.metadata (2.3 kB)
Collecting mkdocs-autorefs>=0.3.1 (from mkdocstrings==0.25.1->mkdocstrings[python-legacy]==0.25.1->-r requirements.txt (line 24))
Downloading mkdocs_autorefs-1.4.1-py3-none-any.whl.metadata (13 kB)
Collecting platformdirs>=2.2.0 (from mkdocstrings==0.25.1->mkdocstrings[python-legacy]==0.25.1->-r requirements.txt (line 24))
Downloading platformdirs-4.3.7-py3-none-any.whl.metadata (11 kB)
Collecting typing-extensions>=4.1 (from psycopg==3.1.18->psycopg[c,pool]==3.1.18->-r requirements.txt (line 28))
Downloading typing_extensions-4.13.2-py3-none-any.whl.metadata (3.0 kB)
Collecting charset-normalizer<4,>=2 (from requests==2.31.0->-r requirements.txt (line 30))
Downloading charset_normalizer-3.4.1-cp311-cp311-manylinux_2_17_x86_64.manylinux2014_x86_64.whl.metadata (35 kB)
Collecting idna<4,>=2.5 (from requests==2.31.0->-r requirements.txt (line 30))
Downloading idna-3.10-py3-none-any.whl.metadata (10 kB)
Collecting urllib3<3,>=1.21.1 (from requests==2.31.0->-r requirements.txt (line 30))
Downloading urllib3-2.4.0-py3-none-any.whl.metadata (6.5 kB)
Collecting certifi>=2017.4.17 (from requests==2.31.0->-r requirements.txt (line 30))
Downloading certifi-2025.1.31-py3-none-any.whl.metadata (2.5 kB)
Collecting oauthlib>=1.0.3 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Using cached oauthlib-3.2.2-py3-none-any.whl.metadata (7.5 kB)
Collecting requests-oauthlib>=0.6.1 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Using cached requests_oauthlib-2.0.0-py2.py3-none-any.whl.metadata (11 kB)
Collecting requests-oauthlib>=0.6.1 (from social-auth-core==4.5.4->-r requirements.txt (line 32)) [69/291]
Using cached requests_oauthlib-2.0.0-py2.py3-none-any.whl.metadata (11 kB)
Collecting PyJWT>=2.7.0 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Downloading PyJWT-2.10.1-py3-none-any.whl.metadata (4.0 kB)
Collecting cryptography>=1.4 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Downloading cryptography-44.0.2-cp39-abi3-manylinux_2_28_x86_64.whl.metadata (5.7 kB)
Collecting defusedxml>=0.5.0rc1 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Using cached defusedxml-0.8.0rc2-py2.py3-none-any.whl.metadata (33 kB)
Collecting python3-openid>=3.0.10 (from social-auth-core==4.5.4->-r requirements.txt (line 32))
Using cached python3_openid-3.2.0-py3-none-any.whl.metadata (1.6 kB)
Collecting graphql-core<3.3.0,>=3.2.0 (from strawberry-graphql==0.227.3->-r requirements.txt (line 33))
Downloading graphql_core-3.2.6-py3-none-any.whl.metadata (11 kB)
Collecting python-dateutil<3.0.0,>=2.7.0 (from strawberry-graphql==0.227.3->-r requirements.txt (line 33))
Using cached python_dateutil-2.9.0.post0-py2.py3-none-any.whl.metadata (8.4 kB)
Collecting mkdocstrings-python-legacy>=0.2.1 (from mkdocstrings[python-legacy]==0.25.1->-r requirements.txt (line 24))
Downloading mkdocstrings_python_legacy-0.2.6-py3-none-any.whl.metadata (5.2 kB)
Collecting psycopg-c==3.1.18 (from psycopg[c,pool]==3.1.18->-r requirements.txt (line 28))
Downloading psycopg-c-3.1.18.tar.gz (561 kB)
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 561.4/561.4 kB 19.8 MB/s eta 0:00:00
Installing build dependencies ... done
Getting requirements to build wheel ... done
ERROR: Exception:
Traceback (most recent call last):
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/cli/base_command.py", line 106, in _run_wrapper
status = _inner_run()
^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/cli/base_command.py", line 97, in _inner_run
return self.run(options, args)
^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/cli/req_command.py", line 67, in wrapper
return func(self, options, args)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/commands/install.py", line 386, in run
requirement_set = resolver.resolve(
^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/resolver.py", line 95, in resolve
result = self._result = resolver.resolve(
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/resolver.py", line 95, in resolve [0/257]
result = self._result = resolver.resolve(
^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/resolvers.py", line 546, in resolve
state = resolution.resolve(requirements, max_rounds=max_rounds)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/resolvers.py", line 427, in resolve
failure_causes = self._attempt_to_pin_criterion(name)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/resolvers.py", line 239, in _attempt_to_pin_criterion
criteria = self._get_updated_criteria(candidate)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/resolvers.py", line 230, in _get_updated_criteria
self._add_to_criteria(criteria, requirement, parent=candidate)
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/resolvers.py", line 173, in _add_to_criteria
if not criterion.candidates:
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/resolvelib/structs.py", line 156, in bool
return bool(self._sequence)
^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/found_candidates.py", line 174, in bool
return any(self)
^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/found_candidates.py", line 162, in
return (c for c in iterator if id(c) not in self._incompatible_ids)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/found_candidates.py", line 53, in _iter_built
candidate = func()
^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/factory.py", line 187, in _make_candidate_from_link
base: Optional[BaseCandidate] = self._make_base_candidate_from_link(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/factory.py", line 233, in _make_base_candidate_from_link
self._link_candidate_cache[link] = LinkCandidate(
^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/candidates.py", line 304, in init
super().init(
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/candidates.py", line 159, in init
self.dist = self._prepare()
^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/candidates.py", line 236, in _prepare
dist = self._prepare_distribution()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/resolution/resolvelib/candidates.py", line 315, in _prepare_distribution
return preparer.prepare_linked_requirement(self._ireq, parallel_builds=True)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/operations/prepare.py", line 527, in prepare_linked_requirement
return self._prepare_linked_requirement(req, parallel_builds)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/operations/prepare.py", line 642, in _prepare_linked_requirement
dist = _get_prepared_distribution(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/operations/prepare.py", line 72, in _get_prepared_distribution
abstract_dist.prepare_distribution_metadata(
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/distributions/sdist.py", line 56, in prepare_distribution_metadata
self._install_build_reqs(finder)
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/distributions/sdist.py", line 126, in _install_build_reqs
build_reqs = self._get_build_requires_wheel()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/distributions/sdist.py", line 103, in _get_build_requires_wheel
return backend.get_requires_for_build_wheel()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_internal/utils/misc.py", line 702, in get_requires_for_build_wheel
return super().get_requires_for_build_wheel(config_settings=cs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/pyproject_hooks/_impl.py", line 196, in get_requires_for_build_wheel
return self._call_hook(
^^^^^^^^^^^^^^^^
File "/data/netbox-4.0.0/venv/lib64/python3.11/site-packages/pip/_vendor/pyproject_hooks/_impl.py", line 402, in _call_hook
raise BackendUnavailable(
pip._vendor.pyproject_hooks._impl.BackendUnavailable: Cannot import 'cython_backend'

[mr1716]

Sounds like maybe an install issue?

[DDavidson1]

Sounds like maybe an install issue?

How can I determine the issue? 3.7.8 works, but I have tried upgrading to 4.0.0, 4.0.1 and 4.0.2 and they all do the same thing.

[mr1716]

In the requirements.txt, I think it’s line 28, but the line in 3.7.8: psycopg[binary,pool]==3.1.18 was changed in 4.0.0 to psycopg[c,pool]==3.1.18.

so that’s using psycopg c from psycopg binary

[pheus]

As for the install problem, it does sound like you might be missing some OS-level package dependencies. Be sure to follow the official install guide carefully - especially the section on system requirements:
👉 https://netboxlabs.com/docs/netbox/en/stable/installation/3-netbox/

[DDavidson1]

I found the issue, I changed the psycopg[c,pool]==3.1.18 line to be psycopg[pool]==3.1.18 and the install completed. But now have a migration problem with database. Will do a new post for that issue.

[pheus]

Hey there!
Just a friendly heads-up though - if you're looking for help from the community, it's best not to modify the requirements.txt file on your own unless you're absolutely sure what you're doing. That file is called requirements for a reason - it lists the exact versions that are known to work together. Making changes can introduce unexpected issues and makes it much harder for others to help troubleshoot.

Also, opening a new thread for the migration issue can make things even more confusing — especially if the root cause is tied to changes made earlier. It separates the context, and someone jumping into the new thread might not realize that the requirements or install steps weren't actually followed as documented. Keeping things in one thread helps others understand the full picture and provide better, more accurate help.